Accessibility Statement

Effective Date: 3 April 2025

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At Under the Neon Glow, we are committed to ensuring that our website is accessible to all users, including individuals with disabilities. We strive to provide a user-friendly and inclusive experience for everyone, regardless of their abilities or limitations.

We are continually working to improve the accessibility of our website and meet or exceed the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as recommended by the World Wide Web Consortium (W3C).

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1. Commitment to Accessibility

We believe that the internet should be accessible to everyone, and we are committed to providing a website that is usable by people of all abilities. If you encounter any issues or have suggestions for improving accessibility, we encourage you to let us know. Your feedback helps us enhance our website for all visitors.

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2. Accessibility Features

We have implemented a variety of accessibility features to improve the usability of our website, including:

• Text resizing and high-contrast settings

• Alternative text (alt-text) for all images to assist screen readers

• Clear and consistent navigation

• Keyboard navigability for all interactive elements

• Descriptive links to improve clarity for screen readers

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3. Third-Party Services

We also use third-party services on our website, such as payment processors (Square) and social media integrations (e.g., Facebook, Instagram). While we strive to make our website accessible, please note that third-party content and services may not always be fully compliant with accessibility standards. If you encounter any issues with third-party content, please contact us, and we will assist in addressing them.

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4. Feedback & Contact Information

We are continuously working to improve the accessibility of our website and welcome any feedback from users. If you experience any difficulty accessing our site or have suggestions for making it more accessible, please contact us using the information below:

• Email: undertheneonglow@gmail.com

We will make every effort to address your concerns as quickly as possible.

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5. Ongoing Improvements

We are committed to regular audits and updates of our website to ensure that it remains accessible and meets the evolving guidelines and best practices for web accessibility.

Thank you for visiting Under the Neon Glow, and we appreciate your understanding as we work to ensure a better online experience for all of our customers.