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Refund Policy
Refund Policy: Under the Neon Glow
At Under the Neon Glow, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we accept returns within 10 days of receiving your package. Please note that the following conditions apply:
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Return Shipping: Customers are responsible for the cost of return shipping.
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Item Condition: All returned items must be in their original, unused condition, with tags attached.
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Refund Processing: Once we receive and inspect the returned item(s), we will process your refund to the original payment method within 7-10 business days. Please note that shipping fees are non-refundable.
If you have any questions or need assistance with a return, please contact us at undertheneonglow@gmail.com.
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